:root{--ink:#1c1c1e;--ink-soft:#6e6e73;--ink-faint:#8e8e93;--hairline:#3c3c432e;--hairline-strong:#3c3c4347;--blue:#007aff;--green:#248a3d;--green-tint:#34c75921;--amber:#9a6400;--amber-tint:#ff9f0a26;--red:#d70015;--red-tint:#ff3b3021;--blue-tint:#007aff1f;--purple:#6c3bb5;--purple-tint:#7850dc21;color:var(--ink);font-synthesis:none;text-rendering:optimizelegibility;background:#fff;font-family:-apple-system,BlinkMacSystemFont,SF Pro Text,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:#fff;min-height:100vh;margin:0}button,input,select,textarea{font:inherit;color:inherit}button{-webkit-tap-highlight-color:transparent;cursor:pointer}h1,h2,h3{letter-spacing:-.01em;margin:0;font-weight:650}h1{font-size:26px}h2{font-size:19px}h3{font-size:16px}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.92em}.shell{grid-template-columns:232px 1fr;min-height:100vh;display:grid}.sidebar{border-right:1px solid var(--hairline);background:#fff;flex-direction:column;align-self:start;gap:2px;height:100vh;padding:18px 12px;display:flex;position:sticky;top:0}.sidebar-brand{align-items:center;gap:9px;padding:0 8px 16px;font-size:15px;font-weight:680;display:flex}.brand-mark{background:var(--ink);color:#fff;border-radius:7px;place-items:center;width:28px;height:28px;font-size:14px;font-weight:720;display:grid}.sidebar nav{flex-direction:column;gap:1px;display:flex}.sidebar nav button{color:var(--ink-soft);text-align:left;background:0 0;border:0;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:8px 10px;font-size:14px;font-weight:550;transition:background .14s,color .14s;display:flex}.sidebar nav button:hover{color:var(--ink);background:#3c3c430f}.sidebar nav button[aria-current=true]{background:var(--blue-tint);color:var(--blue);font-weight:640}.sidebar-footer{border-top:1px solid var(--hairline);margin-top:auto;padding:12px 8px 0}.sidebar-footer strong{font-size:13px;display:block}.sidebar-footer span{color:var(--ink-faint);font-size:12px;display:block}.sidebar-footer button{border:1px solid var(--hairline);background:#fff;border-radius:8px;width:100%;margin-top:10px;padding:7px;font-size:13px;font-weight:560}.sidebar-footer button:hover{border-color:var(--hairline-strong)}.main{min-width:0;padding:26px 30px 60px}.main-head{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.main-head p{color:var(--ink-soft);max-width:70ch;margin:5px 0 0;font-size:14px}.card{border:1px solid var(--hairline);background:#fff;border-radius:12px;padding:16px}.card+.card{margin-top:12px}.card-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.card-head h2,.card-head h3{align-items:center;gap:8px;display:flex}.grid{gap:12px;display:grid}.grid-3{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.grid-2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.stat{border:1px solid var(--hairline);border-radius:12px;padding:14px 16px}.stat span{color:var(--ink-soft);font-size:13px;display:block}.stat strong{letter-spacing:-.02em;margin-top:4px;font-size:27px;font-weight:660;display:block}.stat.alert{background:var(--red-tint);border-color:#ff3b3059}.stat.alert strong{color:var(--red)}.chip{white-space:nowrap;border-radius:100px;align-items:center;gap:5px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-flex}.chip-ok{background:var(--green-tint);color:var(--green)}.chip-warn{background:var(--amber-tint);color:var(--amber)}.chip-bad{background:var(--red-tint);color:var(--red)}.chip-info{background:var(--blue-tint);color:var(--blue)}.chip-note{background:var(--purple-tint);color:var(--purple)}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:14px}th{border-bottom:1px solid var(--hairline);color:var(--ink-soft);text-align:left;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;padding:8px 10px;font-size:12px;font-weight:600}td{border-bottom:1px solid var(--hairline);vertical-align:middle;padding:10px}tr:last-child td{border-bottom:0}tbody tr.selectable:hover{cursor:pointer;background:#007aff0b}td.tight{white-space:nowrap;width:1%}.muted{color:var(--ink-faint)}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.button{border:1px solid var(--hairline);background:#fff;border-radius:9px;justify-content:center;align-items:center;gap:7px;min-height:34px;padding:0 14px;font-size:14px;font-weight:580;transition:transform .14s cubic-bezier(.2,.8,.2,1),border-color .14s,opacity .14s;display:inline-flex}.button:hover:not(:disabled){border-color:var(--hairline-strong)}.button:active:not(:disabled){transform:scale(.975)}.button:disabled{opacity:.42;cursor:default}.button-primary{background:var(--blue);color:#fff;border-color:#0000}.button-primary:hover:not(:disabled){opacity:.92;border-color:#0000}.button-danger{color:var(--red);background:var(--red-tint);border-color:#ff3b3066}.button-small{min-height:28px;padding:0 10px;font-size:13px}.button-row{flex-wrap:wrap;gap:8px;display:flex}label.field{margin-bottom:12px;display:block}label.field>span{color:var(--ink-soft);margin-bottom:5px;font-size:13px;font-weight:560;display:block}input,select,textarea{border:1px solid var(--hairline);background:#fff;border-radius:9px;outline:none;width:100%;min-height:36px;padding:8px 11px;transition:border-color .16s,box-shadow .16s}textarea{resize:vertical;min-height:84px;line-height:1.45}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px #007aff21}.field-hint{color:var(--ink-faint);margin:4px 0 0;font-size:12px}.search{max-width:320px}.notice{border-radius:10px;padding:11px 13px;font-size:14px;line-height:1.45}.notice+*{margin-top:12px}.notice-error{background:var(--red-tint);color:var(--red);border:1px solid #ff3b3059}.notice-ok{background:var(--green-tint);color:var(--green);border:1px solid #34c75959}.notice-info{background:var(--blue-tint);color:#0055b3;border:1px solid #007aff4d}.notice-warn{background:var(--amber-tint);color:var(--amber);border:1px solid #ff9f0a66}.notice strong{margin-bottom:3px;display:block}.empty{text-align:center;color:var(--ink-faint);padding:34px 16px;font-size:14px}.signin-page{place-items:center;min-height:100vh;padding:24px;display:grid}.signin-card{border:1px solid var(--hairline);border-radius:16px;width:min(100%,392px);padding:28px}.signin-card h1{margin-bottom:4px;font-size:21px}.signin-card>p{color:var(--ink-soft);margin:0 0 20px;font-size:14px}.signin-card .button{width:100%;margin-top:4px}.secret-block{border:1px solid var(--hairline);letter-spacing:.09em;word-break:break-all;text-align:center;border-radius:10px;margin:10px 0;padding:12px;font-family:ui-monospace,Menlo,monospace;font-size:15px}.modal-backdrop{z-index:50;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#1c1c1e59;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.modal{background:#fff;border-radius:16px;width:min(100%,460px);max-height:86vh;padding:22px;overflow-y:auto;box-shadow:0 18px 48px #00000038}.modal h2{margin-bottom:6px}.modal>p{color:var(--ink-soft);margin:0 0 16px;font-size:14px;line-height:1.5}.modal-actions{justify-content:flex-end;gap:8px;margin-top:18px;display:flex}.tabs{border-bottom:1px solid var(--hairline);gap:3px;margin-bottom:16px;display:flex}.tabs button{color:var(--ink-soft);background:0 0;border:0;border-bottom:2px solid #0000;padding:8px 13px;font-size:14px;font-weight:570}.tabs button:hover{color:var(--ink)}.tabs button[aria-current=true]{border-bottom-color:var(--blue);color:var(--blue)}.back-link{color:var(--blue);background:0 0;border:0;align-items:center;gap:5px;margin-bottom:10px;padding:0;font-size:14px;font-weight:560;display:inline-flex}.detail-list{gap:7px;font-size:14px;display:grid}.detail-list div{justify-content:space-between;gap:16px;display:flex}.detail-list dt,.detail-list span:first-child{color:var(--ink-soft)}@media (width<=820px){.shell{grid-template-columns:1fr}.sidebar{border-right:0;border-bottom:1px solid var(--hairline);height:auto;position:static}.sidebar nav{flex-flow:wrap}.sidebar-footer{margin-top:12px}.main{padding:20px 16px 48px}}.global-search{margin-bottom:18px;position:relative}.global-search input{border:1px solid var(--hairline);border-radius:11px;width:100%;min-height:42px;padding:10px 14px;font-size:15px}.search-results{z-index:30;border:1px solid var(--hairline);background:#fff;border-radius:12px;max-height:60vh;padding:5px;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow-y:auto;box-shadow:0 14px 38px #00000024}.search-results button{text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;width:100%;padding:9px 10px;display:flex}.search-results button:hover{background:#007aff12}.search-title{font-weight:570}.search-subtitle{color:var(--ink-faint);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.search-empty{color:var(--ink-faint);text-align:center;padding:14px;font-size:14px}.link-button{color:var(--blue);font:inherit;text-align:left;background:0 0;border:0;padding:0;font-weight:570}.link-button:hover{text-decoration:underline}.grid-5{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.checkbox-row{align-items:center;gap:8px;margin-bottom:6px;font-size:14px;display:flex}.checkbox-row input{width:auto;min-height:0}.button-override{background:var(--amber-tint);color:var(--amber);border-color:#ff950073}.button-override:hover:not(:disabled){border-color:#ff9500b3}.override-banner{background:var(--red-tint);border:1px solid #ff3b304d;border-radius:10px;align-items:flex-start;gap:10px;margin-bottom:14px;padding:11px 13px;display:flex}.override-banner p{color:var(--ink);margin:0;font-size:13px;line-height:1.45}.override-facts{border:1px solid var(--hairline);border-radius:10px;margin:0 0 14px;padding:12px}.override-facts div{justify-content:space-between;gap:16px;display:flex}.access-prompt{border:1px dashed var(--hairline-strong);color:var(--ink-soft);border-radius:10px;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px;padding:11px 14px;font-size:14px;display:flex}.timeline{margin:0;padding:0;list-style:none}.timeline-item{grid-template-columns:104px 1fr;gap:14px;padding:12px 0;display:grid}.timeline-item+.timeline-item{border-top:1px solid var(--hairline)}.timeline-time{color:var(--ink-faint);white-space:nowrap;font-size:13px}.timeline-body{min-width:0}.timeline-head{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:4px;display:flex}.timeline-actor{color:var(--ink-soft);font-size:13px}.timeline-body p{margin:4px 0;line-height:1.5}.timeline-reason{color:var(--ink-soft);font-size:13px;font-style:italic}.timeline-support_override{border-left:3px solid var(--red);margin-left:-14px;padding-left:11px}.timeline-customer_message .timeline-body p{background:var(--green-tint);border-radius:10px;padding:9px 11px}.contact-row{justify-content:space-between;align-items:flex-start;gap:16px;padding:12px 0;display:flex}.contact-row+.contact-row{border-top:1px solid var(--hairline)}.payload-preview{border:1px solid var(--hairline);border-radius:10px;max-height:300px;margin:0;padding:12px;font-family:ui-monospace,Menlo,monospace;font-size:12px;line-height:1.5;overflow:auto}